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Software and Hardware Support Overview

Our core belief is to provide superior service and support as we strive to help you succeed. We have obtained Microsoft’s Gold Certified Partner status along with other various awards including membership into the Microsoft’s President’s Club. Our training allows us to be the leading Microsoft Partner for software and hardware support.

All support incidents include:

- We will remote into your computer so you don't have to hassle with step-by-step instruction manuals or someone explaining the resolution over a support ticket. This makes the support process easier on everyone and allows you the freedom to continue serving your customers.

- As we remote into your store, we will also keep in contact over the phone. This way you are talking with a live person and can ask additional questions during your support call.

- We are also capable of providing onsite support services. If the problem is to complex to be handled remotely, our support engineers can come to your business to solve the issue immediately.

Our software and hardware support covers:

- Microsoft Dynamics Retail Management Systems (RMS)
- Microsoft Dynamics Retail Management Systems Headquarters (HQ)
- Microsoft Dynamics POS 2009
- Point of Success
- Point of sale hardware used with the above software packages

For immediate support, please call 866-469-5526 to speak with a technical support engineer.